A little about Activ8: If you would love to join a business who is on a growth trajectory in an industry which focuses on sustainability and renewable energy, then this could be your next career opportunity. Our Vision is to deliver this generations renewable energy transition, by empowering homeowners and businesses on their journey to self – sustainability. We are doing this in collaboration with our highly skilled employees who provide world class customer journeys, using our exceptional products, with a hunger for innovation and with laser focus on safe working practices. This is an exciting time for our industry as homeowners and businesses are becoming more conscious of our environment, how we as a human race can become more sustainable and their own role within that.
Key Responsibilities:
· Produce bespoke solar PV designs for domestic homes.
· Complete and submit technical reports regarding each installation.
· Responsible for evaluating technical suitability of materials and equipment.
· Develop material schedules and take-offs from drawings.
· Diagnose and resolve technical problems for our helpdesk team and field staff.
· Manage the ticketing, staffing, scheduling, and dispatching of Activ8’s field service personnel to investigate and resolve solar PV issues.
· Manage solar preventive maintenance (O&M) customer relationships.
· Offering a high level of technical support to all customers
· Oversee RMA handling, including detailed recordkeeping, inbound/outbound tracking of RMA equipment, and filing/invoicing for vendor reimbursements
Qualifications:
· A 3rd level qualification in Renewable Engineering/Electrical/Mechanical Engineering.
· Technical Support experience an advantage, including scheduling, dispatching, and customer interactions associated with service engagements
· Prior solar PV and/or electrical & Plumbing experience an advantage
· Exceptional written and verbal communication skills
· Previous administrative experience within a construction or electrical company
· Solid technical and financial acumen
The successful candidate will be:
· Excellent communication and interpersonal skills.
· Strong problem-solving and decision-making skills.
· Proficient in Microsoft Office
· Highly collaborative, a true team player
· Customer-centric attitude
· Organised, detail-oriented, and analytical
· Disciplined contributor who brings out the best in those that work with him/her
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search at this time.
Activ8 Solar Energies are proud to be an Equal Opportunity Employer.
Job Types: Full-time, Permanent
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