We understand that installing a solar system is a big investment, but we want you to be rest assured that your investment is solid with Activ8 Solar Energies. We’ve put together a guarantee plan that makes sure you’re covered.
Activ8 Energies will repair or replace any faulty materials free of charge should any fault appear due to defective materials or workmanship in any Activ8 Solar Energies system installed by us within two years from the date of installation.
In addition to this, the solar collectors carry a 10 year warranty. Copper cylinders come with a 2 year warranty and stainless steel cylinders have a 25 year manufactures warranty.
At Activ8 Solar Energies we are committed to supplying only products of the very highest quality and equally our installers are employed by us and trained by Activ8 Energies to the highest standards in the industry. We believe that when the highest standards are maintained the minimum amount of servicing is required which means everyone is happy.
We source the highest quality products so that we install each system comprising of only the best components. This allows us to stand over our systems with confidence. It also means, we know exactly when and how parts of the solar system are to be serviced over their lifetime. One such supplier is Joule, who Activ8 Solar Energies CEO, Ciaran Marron, signed a partnership in early 2016 to further increase our partnership with this great Irish company.
Leading Backup Service
In Activ8 we pride ourselves in our continued warranty backup service.
Each call received from a customer is logged in our CRM (Customer Relationship Management system).
If a call back is required the customer’s details, call back problem and co-ordinates are sent to the closest van so that the team leader can contact the customer or call to their home to resolve any issues they may have.
We use Fleetmatics to manage our service fleet on daily basis and it allows us to effectively manage and send our technicians to your house when needed, meaning we will always know if someone is in your area or will be there in the immediate future.