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Testimonials

//Testimonials
Testimonials 2017-07-31T10:41:09+00:00

Our third party guarantee from IWA is based upon our 99% customer satisfaction rating. After installation and over the course of ownership, random and independent surveys are taken by IWA. As a result of our exceptional customer satisfaction results, we were awarded lifetime membership! Don't just take our word for it, read our customer testimonials below!

Hi Billy,

I just wanted to send a thank you to you and all the Activ8 team in regard to the recent solar installation.

I also wanted to thank you and Aidan for you response when I encountered a fault in the system at 11pm on the day of installation. It says a lot for your company that no matter what the hour Activ8 personnel will respond without delay.

I am delighted with the system which provides us with ample hot water all day long.

I have passed on your details to a contact of mine who is in the process of re-roofing part of his house. I have asked him to contact you, mentioning my name, when he is ready to proceed.

Regards,

Dermot.

Dermot MacDermott, Dublin
We have had your solar panels installed 4 years now and we think it is absolutely brilliant. We are very happy with its performance and would highly recommend it to anyone looking who was looking into solar
Eileen Carroll, Co. Cork
It’s been a great investment, I would recommend it to anybody. I have worked in the construction industry for 32 years and have never seen such an efficient service from a company.
Michael Hughes, Co. Meath
I am very pleased with the system, and was very impressed by Activ8 Energies from start to finish. I recommended a friend to you and was delighted to receive my cheque for €25 in the post, simply for recommending you to a friend!
Ann Smyth, Co. Dublin
We are delighted with how well the solar panels are heating the water and are happy to say that we have not had to use the immersion since they were installed. Thanking you and your company for the quality of work done by the installers and by the professional manner/courtesy shown by all employees we have had contact with. We are very happy to sing your praises and to promote hoe efficient your product is.
Sean Reidy, Co. Westmeath
Excellent. Chris and the lads were brilliant they were to fit one motorised valve and I asked if they would fit 2 and it was no bother. It was not easy to fit them they were in a awkward spot thanks again lads. Should have put them in years ago we have great hot water now hope to do the electricity panels next with yourselves & thanks again from start to finish, I always say you pay for what you get & we are glad we went with ye.
Fergal Flynn, Co. Galway

Pat McEnaney Testimonial

A few weeks ago, my wife called to me from the kitchen. She was alarmed at the sight of a steady drip of water splashing on the tiled floor. Directly above the spot there is a Velux skylight and we immediately assumed that this must be the source of the leak. We threw down some cloths to soften the impact of the drips and contain the splashes. By next morning, when the rain had stopped during the night, the leak had stopped and the floor was dry.

A period of dry weather followed and we put the matter out of our minds. Inevitably, when rain returned the leak came with it. What should we do? Let’s have a word with Dave, the man who fitted the Velux nearly ten years ago.

The rain stopped again and we forgot about contacting Dave. Then the penny dropped! It was only five weeks since we had our brand new solar panels fitted by Activ8 Solar Energies of Carrickmacross, Co. Monaghan. They had been all over our roof installing the panels and it was too much of a coincidence, we thought, for the leak to be unconnected with that work, even though it was falling from the opposite side of the roof.

On the Monday, I phoned Tara at Activ8 and she arranged for Eugene to get back to me. Eugene phoned that afternoon and by Wednesday his men were on the roof looking for the leak. They found a cracked tile near the Velux, which clearly was in that condition long before the solar panels were fitted; there was moss growing in the crack. Before they reported their find to me they had replaced the offending tile with one left over from the installation of the panels.

I was so impressed that I sent this e-mail to Activ8: –

“Many thanks for following up on my request for inspection of my roof for possible damage arising from your installation work.

As the lads discovered the leak was caused by an old break in a tile not affected by your work; but they were good enough to replace it with one of the redundant tiles.

Please let me know if there is any payment required,

Once again, thank you all.”

Next day I received the following e-mail from Activ8:-

“Thanks for your email, we appreciate the offer for payment but this is part of our service we promised to you. Thanks again and if you have any questions in relation to your system in the future please feel free to email me back or give us a call.

Kind regards
Aidan”

Now that’s what I call customer service!

Paddy Crean, Co. Wicklow

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