Customer Service

/Tag: Customer Service

Activ8 Solar Energies Secures 100% Customer Satisfaction Rating From IWA

By | 2017-07-14T16:15:40+00:00 December 16th, 2016|Company News|

Activ8 & IWA Activ8 Energies works with IWA for our Insurance Backed Guarantees. We received our 2016 customer satisfaction rating of 100% on our Quality Installation Survey. This rating comes from independent, third party customer satisfaction reviews over the course of the year and after 99% in 2015, 2014, 2013 and years previous to this. [...]

What ISO 9001 Actually Means for Customers

By | 2017-05-12T08:26:59+00:00 January 29th, 2016|Solar Energy|

We spoke recently at our delight in attaining ISO 9001 accreditation, something that most people recognise. When people see the ISO stamp, they know they are dealing with a well oiled organisation rather than a one-man band. The ISO 9001 is an accolade that directly reflects our commitment to our "Quality Management Systems". When we [...]

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