Make Enquiry
Login
Enquire
support hero
Support Videos

How to Reconnect Wi-Fi Dongle on Solis Inverter

This step-by-step guide will show you exactly how to reconnect your Solis Wi-Fi dongle, configure it via the Solis Cloud app, and confirm your inverter is back online for monitoring.

We’ll cover everything from checking the dongle’s LED status to entering your Wi-Fi details and troubleshooting common issues.

Perfect for restoring monitoring when your system goes offline.

‍

Before you start, you’ll need:
Your Wi-Fi dongle plugged into the inverter
Wi-Fi network name & password
Solis Cloud app (iOS or Android)
Physical access to your inverter
A mobile device with internet access

‍

Timestamps:
0:02 – Introduction: How to reconnect Wi-Fi dongle
0:24 – Step 1: Power check & secure dongle connection
0:33 – LED status: Blinking vs solid green
0:41 – Step 2: Resetting the Wi-Fi dongle
0:45 – Opening Solis Cloud app & selecting Service
0:49 – Choosing Wi-Fi Configuration (manual or QR code)
1:02 – Using Browser Configuration mode
1:05 – Putting dongle into configuration mode
1:19 – Confirming rapid LED flash
1:23 – Step 3: Connecting your phone to dongle Wi-Fi
1:29 – Finding the correct SSID & password
1:41 – Logging in with admin credentials
1:51 – Step 4: Entering your home Wi-Fi details
2:05 – Step 6: Checking dongle connection
2:12 – Waiting for solid green LED
2:24 – Step 7: Confirming connection in Solis Cloud app
2:37 – Troubleshooting tips for connection issues

‍

What you’ll learn:
How to reset and configure your Solis Wi-Fi dongle
How to connect it to your home Wi-Fi
How to confirm your inverter is online in Solis Cloud
How to fix common connection problems

0:04
Before you start, make sure you have the Wi-Fi dongle plugged into the inverter, your Wi-Fi network name and password, a smartphone with the SolisCloud app installed, either iOS or Android, physical access to the inverter, and a mobile device with Internet access.

0:a2
How to reconnect the Wi-Fi dongle?

0:24
Step one.

0:26
Make sure there is power to the inverter.

0:29
Ensure the inverter is powered on and the Wi-Fi dongle is securely connected.

0:33
The dongle will often have an LED.

0:36
The green light blinking equals not connected.

0:39
A solid green light equals connected.

0:41
Step 2.

0:43
Reset the Wi-Fi dongle.

0:45
Open your Solis Cloud app.

0:47
Select Service.

0:49
Select Wi-Fi Configuration manually enter serial number or use Scanner to scan the QR code.

1:00
Select Next.

1:02
Select Browser Configuration.

1:05
Press and hold the reset button on the dongle for 10 to 20 seconds until the LED begins flashing rapidly.

1:12
This puts the dongle into configuration mode.

1:15
You may hear a beep depending on the model select.

1:19
I’m sure it is flashing.

1:22
Step 3.

1:23
Connect your phone to the dongle’s Wi-Fi.

1:26
Go to your phone’s Wi-Fi settings.

1:29
Look for a network like this.

1:32
Connect to this network by entering the password 123456789.

1:39
You may be prompted for login.

1:41
Enter username ADMIN password ADMIN 123.

1:49
Select login Step 4.

1:51
Enter your Wi-Fi details.

1:53
Select Wi-Fi.

1:55
Select your home Wi-Fi network from the list.

1:58
Enter your Wi-Fi password.

2:01
Select Next.

2:02
Select OK.

2:04
Step 6.

2:05
Check dongle connection.

2:07
After saving, the dongle will disconnect from your phone and try to connect to your home Wi-Fi.

2:12
The green LED should change from blinking to solid if the connection is successful.

2:18
After saving, wait a few minutes to allow the data logger to establish a connection.

2:23
Step 7.

2:24
Confirm on Solis Cloud app.

2:26
Open the Solis Cloud app.

2:28
Check if your inverter is online.

2:30
If not, try refreshing the page or checking signal strength troubleshooting tips.

2:37
If the Wi-Fi SSID doesn’t appear, try rebooting the inverter.

2:42
Make sure your 2.4 gigahertz Wi-Fi band is active.

2:46
Dongles do not support 5 gigahertz.

2:49
Keep your phone close to the inverter during setup.

2:52
If you have a mesh system, try connecting to the primary node or router.

2:57
If you are still experiencing problems, please contact Activ8 Customer Support for assistance.

‍

✅ Reconnect the Solis Wi-Fi Dongle (SolisCloud)

Before you start

  • Wi-Fi dongle plugged into the inverter
  • Your home Wi-Fi name & password
  • Smartphone with SolisCloud app (iOS/Android)
  • Physical access to the inverter and internet on your phone

1) Check power & dongle

  1. Ensure the inverter is powered on and the Wi-Fi dongle is firmly connected.
  2. Note the LED meanings on the dongle: blinking green = not connected, solid green = connected.

2) Put the dongle in configuration mode

  1. Open the SolisCloud app → Service → Wi-Fi Configuration.
  2. Enter the dongle serial number manually or scan the QR code → Next → Browser Configuration.
  3. On the dongle, press and hold RESET for 10–20 seconds until the LED flashes rapidly (you may hear a beep).
    • The dongle is now in configuration mode.

3) Connect your phone to the dongle’s hotspot

  1. On your phone, go to Wi-Fi settings and connect to the dongle’s network (the hotspot it broadcasts).
  2. When prompted for Wi-Fi password, enter 123456789.
  3. If a login page appears, enter Username: ADMIN and Password: ADMIN 123, then Log in.

4) Enter your home Wi-Fi details

  1. In the browser/config page, select Wi-Fi.
  2. Choose your home Wi-Fi network from the list and enter your Wi-Fi password.
  3. Tap Next, then OK to save.

5) Let it reconnect, then verify

  1. The dongle will disconnect from your phone and attempt to join your home Wi-Fi.
  2. Wait a few minutes; the LED should change from blinking to solid green when connected.
  3. Open the SolisCloud app and confirm the inverter is online.

‍